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When to Call Technical Support

FHT, Inc. offers IntelliFill i.v. users the finest in support and service.

We provide customer support 24 hours a day, 7 days a week, 365 days a year. Our Customer Support team represents more than 70 years of experience in healthcare automation and medical-device manufacturing. Our Customer Support team is based in Daytona Beach, while our full-time Field Service Engineers (FSEs) are located throughout the country.

Our goal is to make you as productive as possible in the implementation, training and ongoing operation of the IntelliFill i.v.

If you call outside of our regular business hours (8:00 a.m. to 5:00 p.m. ET), you may be asked to leave a message for a return call from a support specialist. In this event, you can expect a return call within two hours.

Although many support issues can be resolved remotely, if you need on-site support we will dispatch a service technician to be at your site no later than the next business day. If a situation requires immediate attention, we usually can be on-site in eight hours or less.






Call Customer Support at 1-866-448-2529 or email us at TechSupport@fhtinc.com

 
 
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